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STRICT FINANCIAL POLICY
Refund & Return Policy
Strict, airtight legal policy ensuring merchant priority and zero loopholes regarding refunds and returns.
1. Core Return Conditions (No Exceptions)
To maintain the pristine quality of our luxury products, Shoppin accepts returns ONLY if the following strict conditions are fully met:
- Timeframe: Return requests must be submitted within 3 days of delivery.
- Pristine Condition: The item must be unopened, unused, and in its factory-sealed packaging with all security seals intact.
- Accessories & Invoice: Original invoice and all accessories must be included.
2. Strictly Non-Refundable Items
The following categories of products are strictly non-refundable once ordered:
- Mystery Boxes: Due to their random nature, they cannot be returned or refunded under any circumstances.
- Custom Setups: Any product customized, assembled, or tailored specifically for the customer.
- Opened or Used Items: Any item whose outer packaging has been unsealed or tested.
3. Inspection & Merchant Authority
Shoppin reserves the absolute right to inspect returned items. If any scratch, missing accessory, or tampered seal is detected, the return is outright rejected and sent back at the customer's expense.
4. Shipping Deductions (Customer Borne)
If a return is approved, the customer bears 100% of the return shipping costs, original shipping costs, and payment gateway fees. Only the net product value is refunded within 14 business days.